RETURN AND REFUND POLICY
RETURN AND REFUND POLICY
Return and Refund Policy
At sk.fashionline.es we strive to keep our customers 100% satisfied with the products they buy from us. If you have any shipping or product issues and are frustrated, please email us and our team will assist you immediately.
Please fill in your address in detail, otherwise the package we mailed to you will be returned to us, otherwise we will ignore your request to save everyone trouble.
====================>>Return Policy<<======================= =
1. Not satisfied with your order
If you are not satisfied with your purchase, 14 days from the date you received the product in like-new condition with no visible wear and tear, if not covered by our warranty, you (the buyer ) will be responsible for paying the shipping costs to return the item for manufacturing defects and internal replacement, it is not our fault.
PLEASE NOTE: Shipping charges are non-refundable.
Damaged or poor quality items
Please let us know if the product is defective or not working properly. For the fastest solution, please contact us at firstname.lastname@example.org with photos showing poor quality areas or damaged items. The best photos are on a flat surface with tags and errors clearly marked. We will replace it for you as soon as we confirm the situation, no need to return the defective one. We will use this information to help you complete your order and eliminate errors in the future.
======================>> Cancel <<======================= =
Cancel unshipped orders
If you wish to cancel an order that has not been shipped, please contact us at email@example.com For faster resolution, please provide your order number. THANKS!
Cancel shipping order
If you cancel your order when the package has already been shipped or is in transit to your destination, please contact us and then refuse to accept the package as we cannot take it back at that time. We will refund your payment after shipping costs have been deducted. Refunds will be issued as soon as packages begin to be returned.
This warranty only covers manufacturing defects and does not cover:
Sun exposure causes color and material degradation
Modification of the secondary market
Returns/exchanges of products in contact with water are not accepted.
====================>> Refund Policy <<======================= =
You have the option of requesting a refund if you believe your purchase did not meet the requirements you originally thought.
This is what a refund looks like:
You can get a full refund
If you purchase a product that is completely non-functional.
If you do not receive your product within 90 business days (South America) of placing your order.
Please note: Refunds will be credited to your account within 3-5 business days.
You will be responsible for paying your own return shipping costs. Shipping charges are non-refundable. If you receive a refund, the return postage will be deducted from your refund.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. THANKS!
Item damaged / poor quality
For the fastest resolution, please include poor quality photos or damaged areas of the item. The best photos are on a flat surface with tags and errors clearly marked.
We will use this information to help you complete your order and eliminate errors in the future.
Please submit a ticket in our Support Center.